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Jethro [SC318] 3G Unlocked Senior & Kids Cell Phone, FCC/IC Certified, SOS Emergency Button, 1.77" Vivid LCD with Large Keypad

3.5 3.5 out of 5 stars 114 ratings
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Brand Jethro Trading Ltd.
Model Name Jethro SC318
Wireless Carrier AT&T
Cellular Technology 3G
Memory Storage Capacity 16 GB
Connectivity Technology Bluetooth
Color Black
Screen Size 1.77 Inches
Wireless network technology GSM
SIM card slot count Single SIM
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Jethro [SC318] 3G Unlocked Senior & Kids Cell Phone, FCC/IC Certified, SOS Emergency Button, 1.77" Vivid LCD with Large Keypad

Jethro [SC318] 3G Unlocked Senior & Kids Cell Phone, FCC/IC Certified, SOS Emergency Button, 1.77" Vivid LCD with Large Keypad

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Customer reviews

3.5 out of 5 stars
3.5 out of 5
114 global ratings

Customers say

Customers have negative opinions about the compatibility of the cellular phone. They say that it doesn't work in their area, it doesn’t recognize SIM cards intermittently, and that the SOS does not work. They also have issues with durability. Customers also have mixed opinions on speaker quality, quality, size, age range, and ease of use.

AI-generated from the text of customer reviews

36 customers mention18 positive18 negative

Customers are mixed about the ease of use of the cellular phone. Some mention that the buttons are easy to use and the charging base is so easy, while others say that the interface, menus, and instructions are not intuitive and difficult to set up.

"...The SOS call/auto text feature is amazing, so easily programmed and gives peace of mind, the camera is okay , radio feature an added plus for this..." Read more

"...are fairly large, the keys themselves are very small and hard for seniors to press...." Read more

"...Phone has been perfect, buttons easy to use and the charging base is so easy, she can get by using the phone and charging all with her good hand...." Read more

"Phone is small and very thin. The interface, menu's are not intuitive and adding a name in the phone book is a opposite from any phone I have used..." Read more

32 customers mention17 positive15 negative

Customers are mixed about the quality of the cellular phone. Some mention that it works great, while others say that it sucks, is unreliable, and the screen is unreadable.

"...I would recommend Jethro phones to anyone looking for a clear, reliable phone, great for the senior I purchased it for!" Read more

"...So the problem is clearly that this cheap phone has substandard or defective internals...." Read more

"...Phone has been perfect, buttons easy to use and the charging base is so easy, she can get by using the phone and charging all with her good hand...." Read more

"...I think the cradle charge is slower and it does not always appear to be charging...." Read more

12 customers mention6 positive6 negative

Customers are mixed about the size of the cellular phone. Some mention that the numbers are large enough for their elderly relative, and the keys are large. However, others say that the phone is small and hard to hold.

"...from the clear, easy to read and understand manual; to the clear readable display and use of color in display, nice loud and clear ringer..." Read more

"...The phone is so small it is hard to hold, made from cheap plastic. And the menu system is obtuse and excruciatingly difficult to navigate...." Read more

"...The numbers are large enough for her, and bright. All in all, it seems to be working for her." Read more

"Phone is small and very thin...." Read more

6 customers mention3 positive3 negative

Customers have mixed opinions about the speaker quality of the cellular phone. Some mention that it's easy to hear and understand callers, with a nice loud and clear ringer. However, others say that the sound is way too low and their mother could not hear a thing.

"...manual; to the clear readable display and use of color in display, nice loud and clear ringer (not obnoxious) , easy to hear/understand callers and..." Read more

"Seems to work fine, the sound is way to low, even at the highest setting.Besides that, it seems good quality, and it is easy to use." Read more

"...Cell phones confuse her but this had some good features: large buttons, loud, ringer that sounds like a real phone, red and green buttons to call..." Read more

"Buttons wearing down, had to text, speaker weak, does not plug and play with computer. Charge every day." Read more

5 customers mention2 positive3 negative

Customers are mixed about the age range of the cellular phone. Some mention it's excellent for seniors and great for non-tech folks, while others say it't actually designed well for seniors.

"...Don't make that mistake.First, it isn't actually designed well for seniors...." Read more

"Looking for the BEYOND SIMPLE/DUMB phone this is IT! Great for non tech folks and for children you don't want on the web!! I LOVE IT!!..." Read more

"...Reality is so different.This is NOT a phone for Seniors. It's a delicate phone. The menu is confusing...." Read more

"Its great for kids and seniors. I would recommend. Keep in mind that this uses a OLD style sim card...." Read more

8 customers mention0 positive8 negative

Customers are dissatisfied with the durability of the cellular phone. They mention that the screen is fragile, poorly made, and fell apart within a month of use. Some say that the phone is delicate and made from cheap plastic.

"...The phone is so small it is hard to hold, made from cheap plastic. And the menu system is obtuse and excruciatingly difficult to navigate...." Read more

"Phone is small and very thin...." Read more

"...My Mom (80) had this phone 2 weeks. She hated it. Screen cracked. So what we thought was big and unreadable on the screen is now non-existent...." Read more

"...It's thin and light--easy to pocket, but not really sturdy-feeling.For $40 I think I got a decent value." Read more

6 customers mention0 positive6 negative

Customers are dissatisfied with the compatibility of the cellular phone. They mention that it does not work in their area, does not support GSM network, and that the SOS does not function when the phone is locked. Some customers also report that the phone stops recognizing SIM cards intermittently.

"...But it hasn't worked well since we bought it...." Read more

"...Also the SOS does not work when the phone is locked so if you are in a situation where you might need SOS you have to remember to first press the *..." Read more

"Phone with SIM installed per instructions does not work in my area which is showing as one with good 3G/4G & LTE T-Mobile coverage...." Read more

"Although the description says unlocked 3G, It did not work on GSM network. I have been getting network unidentified message...." Read more

Top reviews from the United States

loveonlineprime
5.0 out of 5 stars Thoughtful design in Every way! Highly Recommend for ease of use.
Reviewed in the United States on March 28, 2019
Verified Purchase
Purchased as a much researched gift for a friend. This phone and company are wonderful!! It’s obvious much thought went into this design from the clear, easy to read and understand manual; to the clear readable display and use of color in display, nice loud and clear ringer (not obnoxious) , easy to hear/understand callers and easy to hear my friend when he calls me on it. He is very pleased and enjoys using a cell phone once again. The SOS call/auto text feature is amazing, so easily programmed and gives peace of mind, the camera is okay , radio feature an added plus for this person. I would recommend Jethro phones to anyone looking for a clear, reliable phone, great for the senior I purchased it for!
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GenWa
1.0 out of 5 stars Worse than useless
Reviewed in the United States on May 30, 2019
Verified Purchase
Bought this phone for an elderly parent, since it is characterized as appropriate for seniors. Don't make that mistake.

First, it isn't actually designed well for seniors. While the numbers printed on the keys are fairly large, the keys themselves are very small and hard for seniors to press. The phone is so small it is hard to hold, made from cheap plastic. And the menu system is obtuse and excruciatingly difficult to navigate.

Even with all that, this review wouldn't be so negative if the phone actually worked. But it hasn't worked well since we bought it. I would call the carrier's tech support, they would investigate and say that they had to fix issues, but then it would only work for a call or two then stop working. Tried calling landlines and other cell phones, and also tried using it from different locations, but always the same result ('dialing' then disconnect with 'call ended' zero seconds). A 3rd tier support tech today said that the carrier signal (T-Mobile) was not able to reach the phone, although I've used T-Mobile with other phones in the same location with no problem.

Finally, I took out the SIM card and put it in another unlocked GSM phone, and it works fine. So the problem is clearly that this cheap phone has substandard or defective internals.

I can't return it for a refund since too much time has passed trying to make the phone work, so it's going in the trash. I’d give it a negative rating if I could. You've been warned...
2 people found this helpful
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B. Dalager
3.0 out of 5 stars Thin and not so comfortable to hold, some strange design choices.
Reviewed in the United States on September 3, 2018
Verified Purchase
Phone is small and very thin. The interface, menu's are not intuitive and adding a name in the phone book is a opposite from any phone I have used in the 20 years I've used cell phones. Also the SOS does not work when the phone is locked so if you are in a situation where you might need SOS you have to remember to first press the * key to unlock the keypad and then you can use the SOS button. Doesn't seem thought out to me, poor design if you ask me. Not sure if we'll continue to use this phone or not.
4 people found this helpful
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Islander C
2.0 out of 5 stars This is NOT a phone for Seniors
Reviewed in the United States on November 9, 2017
Verified Purchase
I am sorry for this review. The phone maker intentions were good. The marketing was good. Reality is so different.

This is NOT a phone for Seniors. It's a delicate phone. The menu is confusing. Entering contacts is difficult and arduous. The phone is TINY. Big buttons, itty bitty screen. If you put it on a larger font, you can't actually see what's on the screen, cause the font is too big.

My Mom (80) had this phone 2 weeks. She hated it. Screen cracked. So what we thought was big and unreadable on the screen is now non-existent. Shattered screen. Definitely NOT for seniors.

As soon I received it, I should have known better. I carried on anyway with high hopes.

Love the docking station. Love the M1 & M2 buttons.

(Back to Galaxy we go. Sturdy cases can be purchased. Simple home screen. All apps in junk folder.)
34 people found this helpful
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Amazon Customer
4.0 out of 5 stars Definitely not user friendly.
Reviewed in the United States on April 9, 2019
Verified Purchase
The product is not as large as the photo would make it seem. Its the size of a folded flip phone. Do not give this to a senior and expect them to program it alone. Instructions are in super small print (not exactly user friendly to poor sighted seniors). I am making this phone work, however, and time will tell if it endures the test of time.
Recommendations for those purchasing this. Immediately delete the 411 in the phone book - otherwise your unknowing senior will rack up a bill of 411 assistance calls. Also, the phone can be charged using the port on the side of the phone or the cradle. I think the cradle charge is slower and it does not always appear to be charging.
In short, I would not purchase this phone again but I am grateful it seems to be working at the moment so maybe I can avoid searching for another one any time soon.
3 people found this helpful
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Dustfinger
5.0 out of 5 stars Perfect phone for Grandma
Reviewed in the United States on December 12, 2018
Verified Purchase
Looking for a non-flip phone for my 95 year old grandma to use in the nursing home.
She has limited use of right hand so needed something should could easily answer if we call her.
Phone has been perfect, buttons easy to use and the charging base is so easy, she can get by using the phone and charging all with her good hand. The M1 and M2 buttons are perfect as we programmed her daughter and sons numbers to them, and now she is even calling us!
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Digitaldoodlebug
5.0 out of 5 stars good for seniors
Reviewed in the United States on November 4, 2017
Verified Purchase
Got this for my grandma and it works well enough for her. Cell phones confuse her but this had some good features: large buttons, loud, ringer that sounds like a real phone, red and green buttons to call and end call. We programed everything and she accesses the speed dial from the button with a "person" on it. The only confusion is the menu buttons are dots, and you have to click one of them to answer, instead of answering with the green button.
4 people found this helpful
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aaehlmopstu
1.0 out of 5 stars this is without a doubt the absolute worst phone i have ever had and i have had ...
Reviewed in the United States on August 7, 2017
Verified Purchase
the only reason i have not thrown this phone in the trash is because the trash man is not due until tomorrow. this is without a doubt the absolute worst phone i have ever had and i have had some really bad ones. wasted my money. senior phone...horse feathers! a computer genius would have trouble navigating the menus. large keys...tiny screen. i could go on but would have nothing positive to say about this phone.
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