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Western Digital 4TB My Cloud Home Personal Cloud - WDBVXC0040HWT-NESN, Single Drive, White

3.8 3.8 out of 5 stars 4,241 ratings

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4TB
Single Drive

Purchase options and add-ons


About this item

  • One central place to store all your photos, videos, music and files.Data Transfer Rate:0Gbps.Operating temperature : 5°C to 35°C, Non-operating temperature : -20°C to 65°C.
  • Quick and simple setup from your phone
  • Auto backup for photos and videos on your phone
  • Backup for all your PC and Mac computers

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Western Digital 4TB My Cloud Home Personal Cloud - WDBVXC0040HWT-NESN, Single Drive, White
Western Digital 4TB My Cloud Home Personal Cloud - WDBVXC0040HWT-NESN, Single Drive, White
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Price-32% $149.03
List:$219.99
$94.99-13% $129.99
List:$149.99
$184.93-20% $99.99
List:$124.99
-8% $119.99
List:$129.99
Delivery
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Customer Ratings
Storage Capacity
4.1
4.5
4.3
4.5
4.5
4.5
Tech Support
2.5
4.0
3.2
4.0
4.0
4.0
Easy to use
3.2
4.7
4.7
Easy to install
4.6
2.4
4.6
Sold By
Amazon.com
Amazon.com
Buffalo Americas Inc
Amazon.com
Amazon.com
Amazon.com
storage capacity
4 TB
4 TB
2 TB
8 TB
4 TB
5 TB
hardware interface
usb
sata 6 0 gb
usb3.0
sata 6 0 gb
usb3.0
usb3.0 a
compatible devices
Laptop,Desktop, Smartphone
Desktop
Desktop
Desktop
Desktop, Laptop
Desktop, Gaming Console
form factor
3.5-inch
3.5-inch
Portable
Portable
read speed
180 megabytes per second
210 megabytes per second
120 megabytes per second
120 megabytes per second

What's in the box

  • Personal cloud storage
  • Ethernet cable
  • AC adapter
  • Quick Install Guide
  • Product Description

    My Cloud Home is an easy-to-use personal storage device that plugs directly into your Wi-Fi router at home so you can save all your digital content in one central place. You can automatically back up the photos and videos on your phone, and wirelessly back up and sync all your PC and Mac computers and cloud accounts. Use the USB port to quickly import photos, videos and documents from other devices, like USB flash drives and external hard drives. Access, upload and share those photos and videos from anywhere with an internet connection using My Cloud Home apps for mobile, desktop and web. Use these simple apps for a smooth streaming experience of your personal videos to any device, anywhere.

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    Product information

    Technical Details

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    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here. [PDF ] Spanish (Mexico) 771770 [PDF 2.08 MB]

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    Western Digital 4TB My Cloud Home Personal Cloud - WDBVXC0040HWT-NESN, Single Drive, White


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    Product guides and documents


    From the manufacturer

    Hero 1
    My Cloud Home

    My Cloud Home

    My Cloud Home

    My Cloud Home Duo

    My Cloud Home Duo

    My Cloud EX2 Ultra

    My Cloud EX2 Ultra

    My Cloud EX4100

    My Cloud EX4100

    Customer Reviews
    3.8 out of 5 stars
    4,241
    3.8 out of 5 stars
    4,241
    4.2 out of 5 stars
    3,521
    5.0 out of 5 stars
    2
    Capacity
    2TB - 8TB 4TB - 20TB 0TB/Diskless, 4TB-36TB 0TB/Diskless, 4-56TB
    Backup Software
    Included Included Included Included
    Remote Access
    My Cloud Home mobile app My Cloud Home mobile app My Cloud app My Cloud OS 3
    RAID Options
    None 0, 1 0, 1, JBOD 0,1,5,10,JBOD
    Encryption
    None None 256 AES encryption 256 AES volume

    Customer reviews

    3.8 out of 5 stars
    3.8 out of 5
    4,241 global ratings

    Customers say

    Customers are disappointed with the speed of the computer drive. They say the download speeds are terribly slow, the Sonos service app loads incredibly slowly, and it takes awhile to upload all of your content. Customers also have issues with connectivity, quality, and interface. Opinions are mixed on ease of use, value, performance, and storage space.

    AI-generated from the text of customer reviews

    385 customers mention144 positive241 negative

    Customers are mixed about the performance of the computer drive. Some mention that it works perfectly, while others say that it will definitely fail on them. The drive shows limited info, has minimal functionality, and has to be accessed with a mobile app. Overall, the opinions are mixed and depend on the individual's needs and preferences.

    "...The phone version is clunky and garbage, but the standard myhomecloud website isnt that bad its user friendly... here's where the real issue comes..." Read more

    "...First it uses WD Red drives. Build quality seems good. It just works, with minimal technical knowledge required...." Read more

    "...But, I'm done with EVER buying a WD NAS again. Too much work for too little benefit...." Read more

    "...absolutely nothing and I have to conclude that their software is absolutely not functional unless you have the latest release of MacOS installed...." Read more

    309 customers mention157 positive152 negative

    Customers are mixed about the ease of use of the computer drive. Some mention that it's pretty easy to set up and use, and ready to use in no time. It comes pre-configured with a directory designated for TM backups, and the interface is nice. However, others say that they've had a lot of trouble accessing and restoring some of their old files, and that the content of that disk is not accessible by any means without going through the WD. The console for the new drive shows limited info and has minimal functionality.

    "...Waste of money in my opinion. Good: easy setup, pretty much plug it in and sign up for an account and your good to go...." Read more

    "...They are a pain to find and there are no file extensions. They encode the names with scrambled letters and numbers and decode them within the device...." Read more

    "...or oversight in what or how much they store. Initial setup was very very simple but I quickly found a long list of limitations...." Read more

    "First, I admit I can take some responsibility for the long install ordeal. I HATE updating my operating system...." Read more

    98 customers mention38 positive60 negative

    Customers are mixed about the value of the computer drive. Some mention that it's a great product for the price, with admirable speeds. They say it'll be a good investment for personal storage and business. However, others say that it was a waste of money and an expensive mistake. They also mention that the backup options are poor.

    "...Waste of money in my opinion. Good: easy setup, pretty much plug it in and sign up for an account and your good to go...." Read more

    "...Attractive and easy to use web interface. Good price because mine was one that was used...." Read more

    "...Not only is it not worth the money, it's not worth the risk." Read more

    "...up, this just doesn't work, quite disappointed and was too expensive for a door stop!..." Read more

    65 customers mention33 positive32 negative

    Customers are mixed about the storage space of the computer drive. Some appreciate the large storage capacity and ease of basic power on/configuration. They say it's perfect for moving large video files from your phone even before you get home. However, others say that it was missing 500 gigabytes of storage, it'd cost more than they expect, and does not store photos well.

    "I appreciate the large storage capacity and ease of basic power on/configuration, but this device:-..." Read more

    "...I'm streaming hd media 3gig plus per file... the upload site struggles to upload big files to, about an hour per file, and the the site times out...." Read more

    "...It did have a lot of storage for cheap and allowed me to make specific large project files stored on my home network available to my friends on the..." Read more

    "...Seems very difficult making albums and attaching photos to the album. I guess I’ll keep trying." Read more

    136 customers mention17 positive119 negative

    Customers are dissatisfied with the connectivity of the computer drive. They mention that it loses all connection, does not reconnect to WiFi, and has severely limited networkability. Some say that the drive can't talk to the internet and that it seems to always be offline. Some customers also mention that the SBC is ethernet only and that the device likes to disconnect.

    "...to work ( its provided, so extra hoop to jump through), drive doesn't come with a usb/USB cord...." Read more

    "...' concerns and complaints are valid; this device has severely limited networkability, restricted access without internet, very limited configuration..." Read more

    "...On my Mac with Big Sur, you have to connect with CIFS..." Read more

    "...Can't see the external mounted USB device on this unit. You can tell it is there only by using one of the WD apps...." Read more

    123 customers mention28 positive95 negative

    Customers are dissatisfied with the quality of the computer drive. They mention that it becomes unrecognized, experiences an error, and the software has not been properly updated. They also say that it constantly doesn't update their work and that it can't use any of the features they bought it for. Customers also say there's no way to deal with corrupted uploads and that they can' t do a Windows 10 backup without buying additional software.

    "...The phone version is clunky and garbage, but the standard myhomecloud website isnt that bad its user friendly... here's where the real issue comes..." Read more

    "...everything I've tried the "included(downloadable)" WD Backup App doesn't see the device and I have found no way through the WD Discovery App to sync..." Read more

    "...Files app (after reformatting as exFAT), but the iPhone is unable to read or write it...." Read more

    "...If you need a solution for cloud storage, easy backups, and the ability to access and share files remotely, then the My Cloud Home could be a great..." Read more

    119 customers mention24 positive95 negative

    Customers are dissatisfied with the speed of the computer drive. They mention that the download speeds are terribly slow, and the Sonos service app loads incredibly slowly. It takes a while to upload all of your content, and at times the exchange of information was slower than expected. It also takes

    "...to upload big files to, about an hour per file, and the the site times out...." Read more

    "...the user interface could be better though, it takes bit of time to load the thumbnails of the photos and videos...." Read more

    "...all this trial and error is that the My Cloud Home just doesn't have enough processing horsepower to transcode higher-def videos, at least when..." Read more

    "...Digital stoped supporting my first device but I was able to transfer all my files seamlessly...." Read more

    73 customers mention0 positive73 negative

    Customers are dissatisfied with the interface of the computer drive. They mention that the app has a pretty lame interface, and the desktop app is horrific. They also say that the web-based app is clunky and totally unusable. Customers also say the device is a great one, but the app needs some work. They say the product does not have the traditional web interface of Mycloud generation 1 or generation 2. Additionally, customers complain that the user interface is clumsy and there is no direct UI.

    "...easier, you cannot set up this drive as a media server, you have to have the plex app, for that to work..." Read more

    "...I miss the TC but am grateful to have the WD. UPDATE - it's not a perfect replacement...." Read more

    "...No tech support from WD." Read more

    "...The software doesn't work in Linux period,,, you have to use the web interphase which some how manages to be 3x slower than the already slow wd..." Read more

    As a customer interface systems designer, this AP is an atrocity
    2 Stars
    As a customer interface systems designer, this AP is an atrocity
    After about 12 hours of fighting to get it to function, much on a call with WD support, and two factory resets I was finally able to get it operating. One factory reset started and I waited over three hours as it just "blinked". I finally gave up and unplugged it. The second reset seemed to work.I thought the difficulties were over, THEN I tried their APP. Hoo boy!Their app doesn't offer even the most basic features needed to use NAS:How much space is used? Free? No idea see photo that’s all the detail i can see!Uptime? No idea.Network connection ? Speed? guess!Automatic files moved? dunno!connected users? No ideaGRaphs of space by file type? Oh RIGHT!shares ? users ? dunnoI needed to move about 7000 files to this box. It made me suffer through selecting them BY DAY, for about 10 years of files! hitting select like 3,500 times! SELECT ALL was I guess too hard a concept for the developers.After selecting thousands of files (took like 2 hours just to DO the selection) the status has been "Importing 4300 files" now for three days. NO other details- I dunno if its at 1/4300 or 4299/4300. I don' t even know f its actually transferring!It has a USB port but plugging anything into that doesn't seem to have any effect.On the GOOD side - it is a compact attractive box.Other than that I can't think of anything nice to say!
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    Top reviews from the United States

    Reviewed in the United States on March 20, 2024
    Capacity: 4TBStyle: Single DriveVerified Purchase
    Customer image
    5.0 out of 5 stars so far so good
    Reviewed in the United States on March 20, 2024
    heard some not so good things about the drive, but it's been doing good so far!!!
    Images in this review
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    Reviewed in the United States on October 28, 2018
    Capacity: 6TBStyle: Duo DriveVerified Purchase
    15 people found this helpful
    Report
    Reviewed in the United States on February 5, 2024
    Capacity: 4TBStyle: Single DriveVerified Purchase
    3 people found this helpful
    Report
    Reviewed in the United States on June 3, 2021
    Capacity: 6TBStyle: Duo DriveVerified Purchase
    13 people found this helpful
    Report
    Reviewed in the United States on November 4, 2022
    Capacity: 8TBStyle: Single DriveVerified Purchase
    7 people found this helpful
    Report
    Reviewed in the United States on February 27, 2024
    Capacity: 8TBStyle: Single DriveVerified Purchase

    Top reviews from other countries

    Translate all reviews to English
    Heriberto Hinojosa Dieck
    5.0 out of 5 stars LA MEJOR OPCION DE RESPALDO DE INFORMACION
    Reviewed in Mexico on July 28, 2023
    Capacity: 8TBStyle: Single DriveVerified Purchase
    3 people found this helpful
    Report
    Maia
    5.0 out of 5 stars Muito bom
    Reviewed in Brazil on November 20, 2022
    Capacity: 4TBStyle: Single DriveVerified Purchase
    Dante Jesus Benitez Martinez
    5.0 out of 5 stars Muy buen producto
    Reviewed in Mexico on August 14, 2021
    Capacity: 2TBStyle: Single DriveVerified Purchase
    S. Manz
    5.0 out of 5 stars So glad I didn't return it after reading negative comments....
    Reviewed in Canada on August 9, 2021
    Capacity: 6TBStyle: Single DriveVerified Purchase
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    S. Manz
    5.0 out of 5 stars So glad I didn't return it after reading negative comments....
    Reviewed in Canada on August 9, 2021
    So I ordered a 6TB unit after reading the specs (I normally don't read reviews but rather just take a quick look at 5 star percentages Vs. 1 star reviews), and this time was no different, however for some reason I took a look at 1 star reviews and after ordering the unit and I admit that I was so disheartened that I went ahead and asked to return it, even though it was still in shipping....Luckily my request was not accepted (because it had been shipped already) so I thought ok, when it arrives, I will just send it back before opening it, but when it arrived I though why not just give it a try and see how it all goes (all the 1 star reviews where WHINING about speed of this thing).
    So I unpacked it and hooked it up and the setup was so easy that within 5 minutes of powering it on, it was all ready to go and running.....I could not believe that I had actually set up a cloud media server in less than 5 minutes and had access to it from all my mobile and desktop devices, so a huge thumbs up to western digital for their great software setup...Excellent job!.
    The system comes with a whole host of utilities such as PLEX (free membership for 3 months), auto backup of your mobile and desktop devices and also mirror copying most popular social media media folders and files, such as your accounts at facebook, instagram,google drive, google photos etc (I am guessing that similar utilities are also available with their iOS machines and mobiles, so securing your social media stuff without even having to re organize them is a breeze....Then it came to testing the speed and I am lost as to why the 1 star reviews had so much visceral WHINING about the speed because I have my WD NAS drive connected to my cable router with the Ethernet Gigabit cable that came with it and I have a very fast connection (400Mps download and a 25Mbs Upload which is pretty decent for a residential cable).
    I find backing up large MP4 Video file MUCH MUCH FASTER on WIFI connected devices than uploading to Google Drive and Google Photos.
    Then of course we did tests on sharing videos simultaneously among 6 family members from across the continent on different WIFI networks and not a single one complained about the "speed" of the download (or streaming) while we all watched the same video on the drive, simultaneously....It can't get better than that.
    Honestly, if I could give this thing 20 stars, I would...Great product, easy to setup and maintain at an incredibly reasonable price....What more do you need exactly? 5 Star , bumper to bumper
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    38 people found this helpful
    Report
    Mayank
    1.0 out of 5 stars Most horrible product I have come across
    Reviewed in India on July 22, 2018
    Capacity: 6TBStyle: Single DriveVerified Purchase
    One person found this helpful
    Report